Exchanges & Returns

 

At FootyBoys we aim for complete customer satisfaction and to provide great products that both you and we can be proud of. A vital part of this is our prompt and helpful customer service and our flexible exchange and returns policy.

Please note: All orders are subject to availability of stock. If an item you have ordered is not in stock, we will advise you and send it to you as soon as it becomes available. If the item has been discontinued, we will contact you to see what you would like to do and we can send you a different product or refund you the amount.

Manufacturing Faults

We are very proud of the fabric, quality and craftsmanship that goes into making each FootyBoys product. However, if there is ever a manufacturing fault with a garment you have received, please contact us immediately. We will exchange the item/s for free and reship immediately. On return of the faulty garment/s we will refund your shipping costs.

Not completely satisfied?

If you receive your FootyBoys product and you are not completely satisfied with the size, colour, style etc we are more than happy to exchange the items purchased provided they are returned to us in original condition and within 21 days of you receiving the shipment. You are responsible for the postage costs of returning the item to us. Requests for replacement or exchange will incur additional postage charges. You will be charged for the additional items sent if you fail to return the original items back to us by the specified time period, however we will notify you prior to charging you for the outstanding item.

Unfortunately we cannot accept responsibility for any problems occurring in transit with products returned to us.